Special Services

Corona Regional Medical Center offers a variety of special services to make your stay as pleasant and comfortable as possible. These special services include the following:

Patient Liaison and Problem Resolution
If there is a problem, discuss it with your nurse. If this is not your choice, speak to the Nurse Manager/designee, who is responsible for what happens on the nursing unit. On evenings, nights, weekends and holidays, speak to the House Supervisor.

You may also call the Patient Liaison, who is available to assist our patients during regular business hours. The Liaison is a professional trained to act on your behalf as an advocate. If you have any concerns regarding your care or questions pertaining to your stay here, the Liaison will meet with you privately and in confidence and then work with the appropriate Hospital personnel to resolve any problem. The number for the Liaison is 951-736-6217. You may leave a message at this number 24 hours per day. Your call will be returned as soon as possible, or on the next regular business day.

Mail and Flowers
Mail and flowers are delivered daily to the nursing station, on your floor. These will be brought to your room. Outgoing mail may be given to your nurse, left at the nursing station or deposited in the mailbox located in the main lobby. Stamps may be purchased from the Gift Shop.

For the Hearing-Impaired
A telecommunications device is available to help hearing-impaired patients or patients who want to communicate with a hearing-impaired relative or friend. Arrangements can also be made to have a sign-language expert assist a hearing-impaired or deaf patient. For assistance, call the Patient Liaison at 951-736-6217. On weekends, evenings and holidays, call the House Supervisor at 951-736-6231.

Interpreters
The Hospital has access to interpreters for a number of foreign languages should a patient require it. Please contact your nurse for assistance.

Support Groups
The Hospital offers a number of support groups for patients and family members. For information about support groups, please call Marketing at 951-736-6224.

Note: The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither Corona Regional Medical Center, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.

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